There are a few common difficulties that crop up every so often when accessing library resources. I've compiled the most common problems together in this page. This page will change as the resources change.
Please review the various scenarios to see if you can troubleshoot the problem. If not, please report all problems to Carolyn DeLuca (firstname.lastname@example.org). Provide the following information:
This will help me in helping you.
REMINDER TO LIBRARIANS
Often the patron will get to materials in a less-than-direct manner. Please be sure to try the A-Z list of databases for troubleshooting purposes. If GET IT fails, try A-Z JOURNAL TITLES. Be sure to try SEARCH and BROWSE. Sometimes in LibGuides a liaison will create a URL without reusing it. It may lack the Ezproxy or it may not be a PURL.